An AI agent for your website

Your website should do more than answer questions.

Askably answers from your own content with the source shown, recommends what fits, qualifies who is asking, and turns the conversation into action.

Start free See how it works

Free plan, no card.

Free delivery and collection on every desk

FernwayDesksChairsAccessoriesFor teamsHelpCart (0)

Help / Returns and refunds

Returns and refunds

Everything you need to know about sending something back.

30-day returns Quoted in the answer

Changed your mind? You can return any desk within 30 days of delivery for a full refund. We collect it free of charge, as long as it is unassembled and in its original packaging.

Oslo sit-stand desk

Oak top, twin motor. From $540

Starting a return

Sign in to your account, open the order and choose Return an item. We will email you a collection slot within two working days.

Refund timing

Refunds go back to the card you paid with. Your bank may take a few days to show it.

Help / Team and office orders

Team and office orders

Fitting out an office, a floor or a whole building.

Orders of 20 desks or more Quoted in the answer

Larger orders are quoted by our teams desk rather than through the shop. Every quote includes a site survey and installation.

Lead times

Most team orders are delivered within four to six weeks of the survey, in one drop or floor by floor.

Fernway

Instant answers, with sources

Hi, I answer from Fernway's help pages. Ask me about desks, delivery or returns.

You are the visitor. Ask:

Fernway is a made-up shop and this demo is scripted. The assistant in the corner of this page is the real one, answering from this site.

What it does

One agent. Five jobs.

It does not stop at answering. Pick one.

Answer from your own knowledge.

It answers from your pages and files, and shows the passage the answer came from.

Askably, on fernway.example

What’s the warranty on the Oslo sit-stand desk?

The Oslo sit-stand includes a five-year warranty on the frame and motor, and two years on the desktop 1.

Follow the citation to see the passage it was written from.

Scope

Built for more than support.

You decide which of these it is set up to do.

Support

Answer product questions
Explain your documentation
Find the page somebody could not
Say so when nothing covers it

Product discovery

Recommend a product or plan
Compare two options side by side
Narrow a long list down
Match requirements to what you sell

Sales

Qualify an enquiry
Discover budget, size and use case
Answer objections in your words
Ask for the next step

Lead generation

Capture name, email and question
Keep what the conversation established
Email the right person
Post to Slack when it is qualified

Booking

Offer a time when someone is ready
Record the request against the conversation
Send a booking event to your systems

Knowledge

Your website, crawled on a schedule
PDF, Word, Excel, PowerPoint, CSV, text
Notion, Drive, OneDrive, SharePoint, Slack
Your own database, private rows kept private

Your knowledge

Grounded in what you already know.

Point it at your site, drop in files, or connect the tools your team writes in. It re-reads on a schedule, so answers keep up with you.

wwwYour websiteCrawled from your sitemap, re-read daily or weekly
pdfFilesPDF, Word, Excel, PowerPoint, CSV, text, Markdown, HTML
NNotionThe pages you share with it
drvGoogle Drive, OneDrive, SharePointFiles or folders you choose
#SlackThreads from channels you invite it to
dbYour databasePostgres, MySQL or MongoDB. Rows stay private unless you mark them public

On your site

Can I pay in instalments?

Yes. Orders over $400 can be split into three monthly payments at checkout, with no interest 1.

1Payments FAQ

No match, no answer: Nothing close enough in your content, and no answer is written at all.
Cite, or withdraw: An answer citing none of your sources is withdrawn and replaced with your fallback.
Your words: You write the fallback and set how cautious it is. You cannot make it guess.

For your team

Your visitors get answers. Your team gets context.

An enquiry is taken in the chat and lands in your inbox with Reply-To set to the visitor, so replying just works.

We need 40 desks for a new office.

Orders of 20 desks or more are quoted by the teams desk 1. I can pass this on: leave your details and they’ll reply by email.

1Team and office orders

Leave your details for Fernway

Name

Priya Shah

priya@example.com

Message

We need 40 desks for a new office.

Send enquiry

From: Askably
To: team@fernway.example
Reply-To: priya@example.com
Subject: New enquiry from Priya Shah

Priya Shah asked to be contacted

Someone using the assistant on Fernway left their details.

We need 40 desks for a new office.

From: Priya Shah <priya@example.com>
Assistant: Fernway help

Reply to this email to answer them directly.

Email
The enquiry reaches the address you choose, with Reply-To set to the visitor so replying just works.
Slack
Add an incoming webhook and the team sees a qualified lead in the channel as it happens.
Your own endpoint
Register a URL and Askably posts lead and booking events to it, signed, with deliveries listed in the dashboard.

Insights

Your visitors tell you what your website is missing.

Turn unanswered questions into better content.

Unanswered questions

“Do you integrate with our CRM?”17×
“Is there a student discount?”12×
“Can we pay annually by invoice?”9×
“Do you ship to Singapore?”6×

Where conversations stop

Asked1,284 · 100%
Answered1,109 · 86%
Recommended312 · 24%
Qualified96 · 7%
Action41 · 3%

The drop between two stages is the one worth looking at, not the total.

Illustrative figures, to show the shape of the dashboard. They are not statistics about Askably or about anybody’s account.

For developers

Add it with one snippet.

Paste one tag before the closing body tag. No package, no stylesheet, no build step. The dashboard hands you the tag with your key already in it.

index.html

</main>
<script
   src="https://cdn.askably.xyz/w.js"
   data-key="pk_live_YOUR_KEY"
   defer></script>
</body>

About 4 KB: The loader is all that runs on page load. The panel is fetched the first time someone opens it.
Its own frame: Nothing on your page can restyle it, and it cannot restyle your page.
Your sites only: It starts conversations only on the origins you list for that assistant.
Your brand: Name, colours, font, greeting and suggestions. No mark of ours on paid plans.

Step-by-step guidesWordPress Shopify Webflow Squarespace Wix Next.js Every platform

Pricing

Start free. Try any paid tier. No card.

Every workspace starts on the free tier and keeps working there. When you want to see a paid tier, start a fourteen-day trial of whichever one you pick, once per workspace. When it ends nothing is deleted: the workspace returns to the free tier, where your oldest assistant keeps answering on one site, within that month's free replies, with our name back on the panel, and any others are paused until you pick something.

Free

Where you start, and where a finished trial lands.

1 assistant on 1 site
50 replies a month
50 pages, 5 files
Our name on the panel

Start free

Starter

$29/month

A few sites, answering properly.

3 assistants, 3 sites each
1,000 replies a month
500 pages, 50 files
No mark of ours on the panel

Choose Starter

Growth

$99/month

A business with a team and its own model key.

5 assistants, 5 sites each
5,000 replies a month
5,000 pages, 500 files
3 seats
Bring your own model key

Choose Growth

Agency

$299/month

A roster of client sites.

10 client assistants, 10 sites each
50,000 replies a month
50,000 pages, unlimited files
Serve it from your own domain
Unlimited seats

Choose Agency

Prices in USD, billed monthly, cancel whenever. A reply is one answer to one visitor. Every plan also has a monthly usage safety limit far above normal use ($100 on Agency, adjustable). You are emailed at 80%, and at 100% the widget offers your contact form instead of answers until the period resets. Sites are counted per assistant, so an apex, a www and a docs subdomain all count as one. Pages and files are counted across the whole workspace.

Questions

The ones worth asking.

What stops it making things up?

It answers only from what you gave it, and cites the source. When nothing covers the question it says so, in your words. No prompt can switch that off.

Can visitors tell it is not ours?

Not from the panel. On every paid tier it carries your name, your colours and your wording, with no mark of ours. On Starter and Growth the script and its requests still come from our hosts, which anyone reading the page source can see; on Agency you can serve everything from your own domain, which removes that too. The free tier keeps our name on the panel.

Is there a trial?

Yes, fourteen days on whichever paid tier you want to see, started when you are ready rather than spent on the day you sign up. One per workspace, no card. You start on the free tier and stay there until you ask.

Can I use my own model provider?

On Growth and Agency. Bring a key from one of the providers listed in your settings and answers run at your rates. It is stored encrypted, and only the last four characters are ever shown back.

Will it slow the site down?

The loader is about 4 KB and runs after your content. The conversation panel is only fetched when somebody opens it, in its own frame. Your page speed score should not move.

Where is my data kept?

The service, its database and your stored files run on servers in Mumbai, India. The privacy policy lists every provider that processes data on our behalf.

Give your website an agent that can do more.

Answer questions. Recommend the right option. Qualify visitors. Capture enquiries. Offer a time. Tell your team. Learn what your customers actually need. Free to start, no card.

Start free See how it works Sign in

Or ask this site. The real one is in the corner